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Microsoft-owned LinkedIn goes down for some users

Microsoft boss Satya Nadella speaking at the DLD (Digital-Life-Design) conference in Munich, Germany, January 16, 2017. Guests at the 3-day conference discussed trends and developments in digitization .

Tobias Hase | image alliance | Getty Images

Microsoft-owned corporate social network LinkedIn encountered technical issues during business hours in the United States on Tuesday, leading people to post information about their difficulties accessing the LinkedIn website and app.

During the coronavirus pandemic, online services that enable communication, such as Microsoft Teams, Slack, and Zoom, experienced occasional outages. LinkedIn does not play this role, but it does play a key role for recruiters, job seekers, and salespeople, and marketers rely on it to show ads to users.

The service also became a more popular place of learning during the pandemic. The number of hours spent on the LinkedIn Learning service doubled year on year in the fourth quarter, Microsoft CEO Satya Nadella told analysts on a conference call last month.

LinkedIn started telling people in tweets that it was working hard to fix issues around 2 p.m. EST. Soon after, it confirmed the degraded experience on mobile devices and its website on desktops in a tweet.

The service began to recover for some users just before 3 p.m. EST, and at 4:21 p.m. EST, LinkedIn said in a Tweeter that he was “back on track”.

The downtime was the result of a configuration change in internal systems, a LinkedIn representative told CNBC.

Some people who were trying to access the LinkedIn website during the downtime encountered an error message along with a string of random letters and numbers – a different type of error message than people do. have met on Amazon, accompanied by photos of dogs.

A different post some users saw when trying to visit the LinkedIn website said “the server does not have a DNS entry”.

Microsoft acquired LinkedIn for $ 27 billion in 2016. Nadella said in January that LinkedIn has nearly 740 million members. About 6% of the company’s revenue comes from LinkedIn.

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